Updated as of July, 2014

We recognize that you value, and Otonomy strives to respect, your privacy. It is our intention to balance our legitimate business interests in collecting and using information received from and about you with your reasonable expectations of privacy. This Privacy Policy describes the information we may collect about you, how we use the information, and how we store it. This Privacy Policy governs the use of information collected at and submitted to Otonomy’s web site and is part of our Terms of Use.

This Privacy Policy applies only to information collected by this site. Other activities or interactions with Otonomy may be governed by different privacy terms.

Types of Information Collected and How We Use It

Involuntarily-Collected, Non-Personally Identifiable Information.

Visitors to this site can access the home page and browse this site without disclosing personally identifiable information, such as name, address, email address, and/or phone number. However, we do automatically track information provided to us by your browser, including the web site you came from, the type of browser you use, the time and date of access, and other information that does not personally identify you. We also gather limited information about you that is automatically collected by our web server, such as your IP address and domain name. These types of automatically collected information form log files.

The use of advertising cookies sent by third-party servers is also common in the Internet industry. Cookies contain certain information that a site can then use to make communication between your browser and this site more efficient, such as by tracking site navigation and personal preferences involving dynamic site content. To enable Otonomy to provide customized and personalized services, Otonomy may use cookies to store and sometimes track information about you. Cookies, by themselves, do not tell us any personally identifiable information about you. However, if you choose to furnish this site with personally identifiable information (such as your e-mail address), that information could be linked to the data stored in the cookie. Otonomy reserves the right to change our use of cookies and our practices regarding linkage to personally identifiable information without any prior notification. Otonomy has no control over and cannot protect against the practices or policies of other web sites that you may link to from this site. You can control whether to allow your browser to accept cookies and configure your browser accordingly. If you choose not to allow cookies this may affect your ability to navigate from or to this site.

Voluntarily Submitted, Personally Identifiable Information

If you submit personally identifiable information (such as name, address, email address, and/or phone number) to us via an email from this site, we will use your personally identifiable information as set forth below.

How we use collected information

We use both personally identifying and non-personally identifying information we collect on the site in a variety of ways in providing and operating our business, including the following:

  • We use the information that we collect on the site to operate, maintain, enhance and provide all features of the site and our business, to provide services and information that you request, and to respond to comments and questions.
  • We use the information that we collect to understand and analyze the usage trends and preferences of our users, and to develop new products, services, features, and functionality.
  • We may use your email address or other information we collect (i) to contact you for administrative or other business purposes or (ii) to send marketing communications, including updates on promotions and events, relating to products and services offered by us and by third parties we work with. We will provide you with the ability to opt out of marketing communications.
  • We may use cookies information and automatically collected information we collect to: (i) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the site; (ii) provide customized content and information; (iii) monitor and analyze the effectiveness of content on the site; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track other usage of this site.
  • We also may use your information as may be described in a notice to you at the time the information is collected, or in any other manner to which you consent.

In addition, we may conduct research on users’ demographics, interests, and behavior based upon information you provide during use of our site. We may combine your information with information collected from other individuals to produce anonymous, aggregated statistical information that will not include personally identifiable information. We may use this aggregated information for our business purposes. We may also share this anonymous, aggregated information with third parties doing work for Otonomy.

Disclosing Collected Information.

Except as described in or contemplated by this Privacy Policy, we will not disclose your personally identifying and non-personally identifying information that we collect, to third parties without your consent. We may disclose information to third parties in the following circumstances:

  • Any information that you voluntarily choose to include in a publicly accessible area of the site.
  • We work with third party service providers to provide website or application development, hosting, maintenance, and other services for us. These third parties may have access to or process your information as part of providing those services for us. Generally, we limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such information.
  • We may make certain automatically-collected, aggregated, or otherwise non-personally-identifiable information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, or services.
  • We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. copyright law), in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
  • We also reserve the right to disclose your information that we believe, in good faith, is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of our business and any facilities or equipment used to make the Service available, or (v) protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights, property, or safety of others.
  • We also may disclose your information as may be described in a notice to you at the time the information is collected, or in any other manner to which you consent.

Storage of Personally Identifiable Information

Email that you send and personally identifiable information included in that email is stored on our mail servers. Otonomy uses reasonable physical, managerial and other technical measures to ensure we use your information consistently with this policy.

No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of any of our physical, technical or managerial safeguards.

If Otonomy learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using this site or providing personally identifiable information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of this site. Otonomy may post a notice on our web site if a security breach occurs. If this happens, you will need a web browser enabling you to view the web site. Otonomy may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

Once you have sent an email that includes personally identifiable information to Otonomy, we will store until deleted and maintain the personally identifiable information you have volunteered in accordance with our internal policies, so long as (1) you have not directed us to delete it, or (2) we are not required by law or court order to store the information for a longer period of time. Of course, you can always contact us via an email from this website in order to (1) remove the personally identifiable information that you have provided to us from our systems or (2) update the personally identifiable information that you have provided to us. We will use reasonable efforts to comply with such requests for deletion of your personally identifiable information from our actively used databases as long as there is no law, regulation or court order that requires us to do otherwise or if in our sole judgment doing so would jeopardize Otonomy’ rights or the rights of others.

Visitors should be aware that it is not technologically possible to remove from servers each and every record of the information you have provided to Otonomy. The need to back up our systems to protect information from inadvertent loss means that a copy of your personally identifiable information may exist in a non-erasable form or in form that will be difficult to completely erase. We will use reasonable efforts, upon receiving your request, to delete your personally identifiable information either stored in the databases that we actively use for research and daily business activities or stored in other readily searchable media.

Children’s Policy

We are committed to protecting the privacy of children. This site is not directed at children under the age of 13. If we learn that a child under 13 has provided personally identifiable information on this site without their parent or guardian’s consent, we will delete such information from our active databases in accordance with the policies described in the Storage of Personally Identifiable Information section above.

International Transfers

Information that we collect may be stored and processed in the United States or in another country in which we, our agents, or our affiliated businesses maintain operations. By using our products, services, and this site, you consent to any such transfer of information outside of your country.

Merger, Sale or Bankruptcy

In the event that Otonomy is acquired by or merged with a third party (or otherwise in connection with a sale of Otonomy’s assets), we may, in any of these circumstances, sell or otherwise transfer the information we have collected. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personally identifiable information is treated, transferred, or used. Therefore, you should know that in such event, your personally identifiable information may be treated like any other Otonomy asset, and sold, transferred or shared with third parties, or used in ways not contemplated or permitted hereunder, without notice to you or your consent.

No Error-Free Performance

We do not guarantee error-free performance under this Privacy Policy. We may not always catch an unintended privacy issue, despite our efforts to do so. Accordingly, we welcome your feedback regarding any privacy concerns that you may have, including how we can improve this Privacy Policy. We will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when we learn of any failure to comply with it.

Your Consent

By using our site, you consent to the collection and use of information as set forth in this Privacy Policy.

Changes to Our Privacy Policy

This Privacy Policy may be revised periodically. We recommend that you read our Privacy Policy whenever you visit this site so that you are aware of any changes. In general, we will only use your personally identifiable information in the manner described in the Privacy Policy in effect when we received the personally identifiable information you provided. If we decide that we would like to use your personally identifiable information in a manner that is materially less protective of your privacy than the Privacy Policy in effect at the time we received your personally identifiable information, we will seek to provide users notice and obtain consent to the new use or disclosure. Privacy Policy changes will be indicated by a change to the effective date at the beginning of the policy. Your continued use of this site once the revised Privacy Policy has been posted on the Otonomy Web site affirms your agreement to such changes.